Due to the suspension of the tour operator Mouzenidis Travel, more than 500 Ukrainians cannot return home after their vacation in Greece.
The incident was reported by the press service of the Ukrainian Ministry of Foreign Affairs. Foreign Minister Dmitry Kuleba is trying to solve the problem by mobilizing the resources of the diplomatic service. Currently, the task of resettling Ukrainian citizens in hotels and returning them to their homeland is being solved by the joint efforts of the Embassy of Ukraine in Athens, the Consulate of Ukraine in Thessaloniki, the State Agency for Tourism Development and tour operators.
Within two days, June 25-26, it is planned to take out all trapped tourists by flights from Thessaloniki-Lviv, Thessaloniki-Kiev, Heraklion-Kiev. The Ministry of Foreign Affairs of Ukraine reminds clients of Mouzenidis Travel: to control the authenticity of the purchased tour, in order to avoid such situations, it is imperative to contact the hotel.
ABOUT suspension of work for the period from 18 to 26 June, Mouzenidis Travel reported on 17 June:
“Due to prolonged restrictive actions in the Eastern European market for more than one year, operational and technical capabilities, Mouzenidis Travel Greece temporarily, from 18.06.2021 to 26.06.2021, suspends customer service in Greece. Always loyal to our customers, based on the best possible service, we offer the transfer of tours booked for the indicated dates, for the period from 09/01/2021 onwards or for the summer season of 2022 according to the same price list. “
The problematic situation arose due to the restrictions on flights of the Ellinair airline from Russia, where most of the clients of the popular tour operator are located. The temporary suspension of the company’s work has already been extended until July 31, as reported by the press service on June 24:
We are in a quandary and are forced to announce that the needs that prompted our company Mouzenidis Travel Greece to temporarily suspend their obligations have not yet been resolved.