June 15, 2024

Athens News

News in English from Greece

The Municipality of Athens updated the hotline 1595


The Municipality of Athens has recently upgraded its hotline for citizens (1595) to provide immediate and reliable response to problem reports and inquiries made by callers.

Hotline is now open 24 hours a day, 7 days a weekall year round and 90% of calls are answered within 30 seconds. “The upgraded citizen helpline offers a more direct connection to the services of the municipality,” said the Mayor of Athens Kostas Bakoyannis during a visit to the 1595 call center.

Mayor of Athens Kostas Bakoyannis during a visit to the call center for the citizens of Athens. Photo source: Athens municipality.


Bakoyannis added that the residents of the Greek capital would be able to be heard “regardless of the complexity or severity of the issue they wish to report”, allowing the municipality to more interfere systematically. Residents and visitors to Athens can contact the city’s citizen hotline by dialing 1595, 210 5287800 or by sending an email to Email address is being protected from spambots. Javascript must be enabled in your browser to view the address..

The hotline provides services for a range of issues related to everyday life, including damage reports urban road network, street lighting, billboards, trash cans and sidewalks, among others. The helpline can also handle messages about citizens in need, such as homeless people, and homeless animals.

preview

Help Center for the Citizens of Athens. Photo source: Athens municipality.


In addition, requests for pruning of trees, reports on abandoned vehiclesmaking appointments with various municipal departments and offering information about digital services as well as duties And programs municipality. Through this upgrade, the municipality hopes to address citizens’ concerns in a more timely and efficient manner and improve the daily lives of both visitors and residents.



Source link

Verified by MonsterInsights