myΔΕΗ: new digital services and opportunities for customers

The myΔΕΗ digital application, available to the company’s customers, provides a number of new services and opportunities.

Among other things, the application allows customers to access their accounts, manage their benefits (receive benefits) and personal information, activate new company services and products, bonuses, and also offers energy saving tools and tips. According to the company, myΔΕΗ will be constantly updated with new features, providing maximum serviceability.

Deputy Managing Director for Commercial Activities ΔΕΗ Georgios Karakoussis said about this: “A key element of our strategy is a customer-oriented philosophy. With every new product we launch, with every new service, we want to make our customers’ lives better. myΔΕΗ is an innovation that “directly connects” the company and the customer. All interactions are done in a simple and immediate way, offering many perks. We encourage all our customers to download the application, get acquainted with new digital services, take advantage of bonus programs and energy savings“.

ΔΕΗ customers, by downloading the myΔΕΗ app on their mobile phone https://mydei.dei.gr, after registration will have access to the new digital platform.

The main features of myΔΕΗ, according to the related announcement, include:

1. Easy and fast account management.
2. Connection to programs of products and services (activate Green Pass, FixIt, etc.). Electronic self-metering for recording and monitoring the actual consumption of electricity.
3. Energy saving activate ΔΕΗ – myEnergy Coach.
4. Bonus and benefit program.

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