Citizens can file complaints against digital platforms through Gov.gr

Citizens can now submit complaints through the “gov.gr” platform to the Hellenic Telecommunications and Postal Commission (EETT) regarding violations of obligations by digital platforms.

In particular, they can report violations of the Digital Services Act, a set of rules in force throughout the European Union. When citizens identify a violation of the Digital Services Act, they can either use Gov.gr or directly access the EETT online complaint form to report the intermediary service provider, detailing the necessary elements to support the alleged violation.

After sending the appropriate email, they are notified that the complaint has been received. The EETA reviews the complaint and, if it is determined to be a breach of the Digital Services Act, decides whether to deal with the matter itself or refer it to another authority.

The goal is to combat issues such as the spread of illegal content and misinformation online, while effectively protecting the fundamental rights of all citizens. To date, the European Commission has identified 23 major platforms and search engines, including: Alibaba Ali Express, Amazon Store, Apple App Store, Pornhub, Booking.com, Google Search, Google Play, Google Maps, Google Shopping, YouTube, Instagram, Facebook, LinkedIn, Pinterest, Snapchat, Stripchat, TikTok, X (formerly Twitter), XVideos, Wikipedia, Zalando, Bing and Shein.

To file a complaint you need to go to link.

Below you can find a list of available services related to your selected life event, grouped by service group.

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