February 2, 2023

Athens News

News in English from Greece

A phone line that can save a life: how many people used it in 2022


Helpline 1544 stands out as an important technological tool in the strategic goal of the Attica region for road safety.

According to the latest data, the telephone line, which operates around the clock, received 1,392 calls (appeals from citizens) from February 23, 2022 to December 16, 2022. At the same time, 1347 of them are in the process of solving the problem. In particular, 513 appeals related to non-fulfillment of duties by government authorities (municipalities, DECOs, telecommunications companies), which were sent to the relevant competent authorities for their resolution.

Citizens’ calls relate to emergencies and damage they have seen on the central roads of the Attica region. At the same time, the entire mechanism for managing and processing requests is under constant control, so that reports are immediately sent to the competent services. In the same time scientific group of transport workers, using the latest technology, receives high-quality traffic datawhich are processed by the Directorate of Urban Infrastructure Management in order to improve traffic conditions.

The four-digit 1544 is the telephone number that the people of Attica can communicate 24 hours a day, 365 days a year with the traffic control center of the region. By this number citizens can report any problems they encounter on the region’s road network.

In what cases should you call 1544:

1. Extensive spills of hazardous materials on the road surface (for example, oils, gasoline, tires scattered on the roadway, bumpers).

2. Problems with light signaling and electric lighting (burnt out bulbs).

3. Damage due to traffic accidents (damaged parapets, falling columns).

4. Damage to the road surface (subsidence, potholes, erased markings, damaged road signs).

5. The presence of materials that can block drainage wells and create problems in the road network.

The traffic control center, after processing the signal received from the citizen, immediately takes appropriate preventive actions to eliminate problems.

It should be noted that in order to better inform the citizens, 3000 small signs with the four-digit telephone number 1544 have been installed on traffic light masts on the central roads of Attica. to basic information about your safe movement. Information is provided on signs in English, which allows visitors to Attica to be aware of the existence and operation of the line.. In addition, 110 traffic control signs with the emergency number 1544 have been installed on all major highways.



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