February 3, 2023

Athens News

News in English from Greece

INKA sues ‘amendment clause’ in electricity bills

Hellenic Consumer Protection Union INKA has filed a class action lawsuit against electricity providers who charge additional fees to consumers through a so-called “adjustment clause”.

This item adds amounts, often several hundred euros, to already high energy bills.

The General Consumers Federation of Greece and its members oppose electricity providers who impose additional costs on consumers through an adjustment clause.

Collective action aims, on the one hand, to recognize this behavior as anti-consumer and illegal, and on the other hand, to prohibit the repetition of such behavior in the future in order to protect consumers”, reports INKA in its statement dated March 23, 2022

lawsuit against 20 electricity providers: 1.PPC/ΔΕΗ2.Protergia, 3.Elpedison, 4.ΗΡΩΝ, 5.WATT+VOLT, 6.ΖΕΝΙΘ, 7.Volton, 8.NRG, 9.Φυσικό Αέριο, 10.Volterra, 11.KEN, 12.OTE Estate, 13.ΕΛΤΑ Ενέργεια, 14.Green, 15.EΛINOIΛ, 16.PetroGaz Energy, 17. Solar Energy, 18.BI.ENEP, 19.Nova Energy, 20.We Energy.

Both private consumers and companies (except those supplying electricity), even those that are not yet members of INKA, can take part in the action.

IN statement INKA says that in the face of uncontrolled price increases and the inability to effectively deal with market distortions, it decided to file class action lawsuits against electricity suppliers over the adjustment clause.

In order to help electricity consumers join the action, INKA has set up a special secretariat and Web site:

-Dedicated secretariat for class action lawsuits to immediately inform and serve consumers wishing to take part in class action lawsuits: address: Herodou Attik 6, Chalandri, Attica, with its own call center at 211-0135 199 (open weekdays and hours, Monday to Friday, from 9:00 to 17:00).

– Dedicated website for information and assistance to consumers who wish to participate in collective learning, at the e-mail address syllogiki-inka.gr.

On the site INKA 3 special mailboxes have been created: Email address is being protected from spambots. Javascript must be enabled in your browser to view the address. , Email address is being protected from spambots. Javascript must be enabled in your browser to view the address. And Email address is being protected from spambots. Javascript must be enabled in your browser to view the address..

To participate in a collective action, you must complete the following steps:

Step one: Become a member of INKA. You can register as an INKA member by completing the INKA registration application, which you will find HERE .
Attention: your registration and participation in a collective formation in accordance with Law 2251/1994 is only possible if you are a permanent member from a financial point of view. This means that in order to register with INKA, you will have to pay a lump sum of 20 euros, and for participation in each stage of the trial, you will have to pay extra for each court instance, i.e. for filing a claim with the court of first instance, for filing a case with the Court of Appeal and, finally, for the appeal proceedings in the Supreme Court, the amount of 50 euros per participant and per court. See answers 24 and 25 in the FAQ section for more details.HERE

step two: Required documents. After registering as an INKA member, in order to participate in the promotion, you will need:

  • A copy of the contract you signed with your provider.
  • Copies of calculations for January-February-March 2021 for electricity.
  • Copies of electricity payment receipts for January-February-March 2022.
  • Written permission to the lawyers who undertook the preparation, filing and consideration of the claim, which you will find HERE.

Step three: send documents. After printing and filling in all the necessary documents with your data, you must send them in scanned form (or with clear photographs from your mobile phone) to the email box: Email address is being protected from spambots. Javascript must be enabled in your browser to view the address.

In the case of multiple connection of electricity from different suppliers, all of the above documents must be submitted separately for each additional supplier.

According to INKA, class action should be filed by the end of May, and due to the huge public interest, the court decision can be made in 3-4 months.

The whole procedure is in Greek.

Don’t forget to look into Q&A section here .

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