Important information for refugees from Ukraine

The Ministry of Migration and Asylum of Greece has issued instructions for citizens of Ukraine regarding the conditions of arrival in Greece, and also informed where and how they can receive assistance and asylum.

Official information for displaced persons from Ukraine
Greek Ministry of Migration and Asylum

You can enter Greece by following the following procedures:

Holders of Ukrainian passports with biometric data can enter through all checkpoints (land and air) with a maximum duration of 90 days. Holders of Ukrainian passports without biometrics (old type) can enter through all checkpoints with the required entry visa or transit visa with a maximum duration of 90 days.

Attention: in the above cases, the Greek Police will stamp your passport with the date of entry.

Citizens of Ukraine who do not have travel documents can only enter through the Promakhonas checkpoint, where you will be issued with an appropriate document from the staff of the Embassy of Ukraine in Greece. After undergoing this procedure, you can stay with a maximum duration of 90 days. If your children do not have travel documents, the Greek Police will mark under the entry stamp in your passport the number of minors you are accompanying.

Checkpoint Promahonas

Phones of Promachonas checkpoint
PASSPORT CONTROL DEPARTMENT

Head +30 23230 41225 Support Officer +30 23230 41222 Secretariat 23230 41079 Fax: 23230 41266

Attention: in this case, you will need to provide a certificate of marital status or a birth certificate of your children. If you do not have any of these documents, you will need to complete and submit a special responsible application form with the number of children, with the name, surname, gender and date of birth of each of them.

Provision of temporary protection (asylum)

Within 90 days, you will be granted temporary protection for one (1) year by the Asylum Service of the Greek Ministry of Migration and Asylum with the right to access legal employment, medical and pharmaceutical care in accordance with Directive 2001/55 of the Council of the European Union.

Ministry of Immigration and Asylum established a call center to provide information to Ukrainian refugees.

by phone +302131629600, which works in Ukrainian, Greek and English from Monday to Friday, from 7:00 to 22:00; via website migration.gov.gr; via email Your email address is being protected from spambots. Javascript must be enabled in your browser to view the address.

Regarding the procedure for granting temporary protection (asylum), please contact:

Call Center (+30) 213 162 9600 (Ukrainian, Greek and English, Monday to Friday, 7:00 am to 10:00 pm;) Email address is being protected from spambots. Javascript must be enabled in your browser to view the address. 196-198 Thevon Avenue, Agios Ioannis Rentis, Attica, 182 33

Help and accommodation

Until the completion of the procedure for issuing travel documents, if necessary, there is the possibility of providing short-term accommodation in an open hospitality center in the municipality of Sintica in the province of Serres for those who wish it.

Persons wishing to provide hospitality for a longer period, after completing the above procedure, can submit a corresponding request to the e-mail address: E-mail address is being protected from spambots. Javascript must be enabled in your browser to view the address.

The Greek Ministry of Migration and Asylum will provide you with accommodation in the hospitality centers it has.

Unaccompanied minors

For unaccompanied minors, the national mechanism for the identification and protection of unaccompanied minors from the Greek Ministry of Migration and Asylum is activated, with the aim of transporting children to special urgent hospitality centers. This is followed by the prescribed identification procedure (if necessary) and accompaniment by an authorized person.

Phone numbers (24/7):

+30 2132128888 +30 2132128380 +30 2132128381 +30 2132128382

Email: Email address is being protected from spambots. Javascript must be enabled in your browser to view the address.

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