TRAINOSE announces the start of compensation payments due to the stoppage of trains during bad weather in the amount of 1000 euros (or 1150 euros in the form of an unlimited coupon or 550 euros in the form of an unlimited coupon and 500 euros in cash).
According to the announcement, the company is aware of the consequences of the bad weather and discomfort experienced by passengers on February 24 and 25, and is proceeding with the full payment of financial support to them.
Company announcement:
TRAINOSE SA, fully aware of the consequences of bad weather, is providing emergency financial assistance of 1,000 euros (alternatively 1,150 euros in the form of an unlimited coupon or 550 euros in the form of an unlimited coupon and 500 euros in cash) in full payment to affected passengers in connection with interruption of flights on 24 and 25 February. Despite the fact that the management of the infrastructure of the railway network is not the responsibility of the company, TRAINOSE SA. moves to compensation for passengers at the proposal of the Ministry of Transport, as an additional measure.
TRAINOS SA regrets the inconvenience caused to passengers despite its efforts to resolve the problems in the best possible way: providing accommodation for passengers who were unable to continue their journey, using buses as an alternative, providing meals where possible.
The company also allocated resources to the release of citizens from Attica Odos by launching a special train that ran from Monday noon to Tuesday noon in coordination with the Civil Protection and the Ministry of Transport.
The company has already started paying compensations arising from the Regulations EU No. 1371, to each passenger of trains 54, 55, 56, 57 and 885.
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