Efood’s decision to send 115 of its couriers an email informing them that their working relationship with the company is changing to freelancing has sparked a storm of social media reactions.
In an email to the delivery staff, the company informed low-rated workers that they would either become freelancers or lose their jobs. The company justified its decision “in the context of increasing the productivity of the vehicle fleet [компании] and its broader strategy. “
Couriers responded by posting it on social networks, after which the information went viral. The company’s customer community took this letter as blackmail and sparked a huge wave of solidarity with the couriers.
Using hashtags #cancel_efood, thousands of Greeks reportedthat they have removed the Efood app from their devices and will no longer use the service, in protest against the company’s approach to labor rights.
A union representing workers in hotels, tourism and catering accused the company of “blackmail”:
“The information that many of the courier colleagues from the company had that they were not renewing their contract and were switching to a“ cooperative ”model meant layoffs. This is a tool that allows you to get rid of the labor and insurance rights of couriers at any convenient time. Such a tool is the assessment of work, where, with the so-called performance criteria, the intensification of work, long reception and delivery distances have increased. “
The union accuses the company of “blackmailing low-rated couriers in the face of a dilemma: unemployed or partner. By “partner” means the implementation of the new state law on the profile of the freelancer, which provides for a six-month fixed-term contract, exempting the company from insurance premiums, Christmas and Easter gifts when paid in installments. “